Customer Service
Keeping our employees and guests safe and healthy is one of our highest priorities. Due to the unfortunate outbreak of the COVID-19/Coronavirus, we are currently suspending tours of our facility. We sincerely appreciate your understanding and your patience during this time.
I love Fire Mountain Gems. The Live Chat is very helpful.
- Anne M.
We are a 100% direct-mail and e-commerce company and have no sales showroom.
Email: Questions@firemtn.com | Customer Service: (800) 423-2319
Order by Phone: (800) 355-2137 | Order by Fax: (800) 292-3473
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